PRIVACY POLICY

 

1. Who We Are

EG Containers Limited (trading as Dragon Containers) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or contact us. 

If you have any questions about this policy or how we handle your data, you can contact us using the details provided on our website.

2. What Personal Data We Collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Telephone number

  • Any information you choose to provide when submitting an enquiry or quote request

We do not collect or process payment card details through this website.

 

3. How We Collect Your Data

We collect personal data when you:

  • Submit an enquiry or quote request through our website contact form

  • Contact us by email or telephone

  • Communicate with us directly in relation to our products or services

We may also collect limited technical data through cookies (see section 7).

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and quote requests

  • Contact you regarding our products or services

  • Provide customer support

  • Keep internal records related to enquiries and orders

We will only use your data for the purposes for which it was collected.

 

5. Legal Basis for Processing

Under UK GDPR and EU GDPR, the lawful bases we rely on for processing your personal data are:

  • Legitimate interests – to respond to enquiries and provide quotes

  • Contractual necessity – where processing is required in relation to an order or potential order

  • Consent – where you have provided it (for example, by submitting a contact form)

 

6. How We Store and Protect Your Data

Your personal data is stored securely and is only accessible to authorised persons. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

 

7. Cookies

Our website uses cookies to improve your browsing experience and to help us understand how our website is used.

Cookies may collect anonymous information such as:

  • Pages visited

  • Time spent on the website

  • Browser and device type

You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

 

8. Sharing Your Data

We do not sell, rent, or trade your personal data to third parties.

We may share your data with service providers where necessary to operate our business (for example, email or website hosting services). These providers are required to handle your data securely and in accordance with data protection law.

9. Your Data Protection Rights

Under data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data

  • Object to or restrict processing of your data

  • Request data portability, where applicable

To exercise any of these rights, please contact us using the details on our website.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

 

11. Contact and Complaints

If you have concerns about how your data is handled, you have the right to lodge a complaint with the relevant data protection authority. In the UK, this is the Information Commissioner’s Office (ICO). In the Republic of Ireland, this is the Data Protection Commission (DPC)

 

Last modified 18/12/2025